Customer Service

Imerys Graphite & Carbon’s Customer Service team ensures local order processing and timely deliveries to our customers all over the world. Our Customer Service team is based in Bironico (Switzerland) for Europe, Terrebonne (Canada), Tokyo (Japan), Seoul (South Korea) and Shanghai (China).

Imerys Graphite & Carbon Customer Service experts ensure a smooth coordination of the deliveries from our production plants or from our accessible distribution warehouses.